Health Care Solutions
Business Challenge
Hospital organizations struggle with Electronic Medical Records (EMR) implementation. Physician productivity is down, clinician satisfaction and adoption rates are low because of poor EMR performance, slow logins and availability issues. IT is challenged by:
- Lack of visibility into performance experienced by end users
- Wasted time and effort in war room environments
- Lack of clinician-defined service levels for performance
- Inability to communicate and report on application performance in terms that clinicians understand
Solution
Compuware's EMR Service Delivery solution ensures that the EMR system delivers the consistent, high quality experience from the clinicians' perspective that is required to maximize productivity and minimize risk to patients. EMR Service Delivery will:
- Reduce people-hours lost due to poor EMR performance
- Maximize the value of electronic evidence-based data
- Improve responsiveness of the EMR system
- Reduce frequency of and time to repair EMR performance problems
- Increase clinician use of the EMR and commitment to CPOE
- Accelerate progress of EMR deployment by addressing performance problems more quickly
Products
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